Privacy Policy

Privacy Policy for RatioLock.com (Hypermatics)

Last Updated: 30/07/2025

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1. Introduction

This Privacy Policy explains how RatioLock.com (“we”, “our”, “us”) collects, uses, and protects your personal information.
By using our website and services (“Services”), you agree to this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

1. Personal Information

   • Name, email address, and account login details.

   • Subscription and billing details for membership access.

2. Usage Data

   • IP address, browser type, device information, and pages visited.

   • Activity within the platform, including tools and simulators used.

3. Financial Data

   • Only payment processors (e.g., Stripe, PayPal) handle your financial details.

   • We do not store credit card information on our servers.

4. Cookies and Tracking Technologies

   • We use cookies and similar technologies to:

     • Maintain secure logins.

     • Track website performance and analytics.

     • Personalize user experience.

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3. How We Use Your Information

We collect and use information to:

1. Provide and improve our Services.

2. Manage memberships, subscriptions, and user accounts.

3. Send transactional emails, updates, and optional newsletters.

4. Maintain website security and prevent fraud.

5. Comply with legal obligations.

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4. Sharing Your Information

We respect your privacy and do not sell your personal data.
We may share information with:

1. Service Providers (e.g., hosting, email, analytics) under confidentiality agreements.

2. Payment Processors for subscription billing.

3. Legal Authorities if required by law.

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5. Data Retention

• We retain your information for as long as your account is active or required by law.

• You may request deletion of your personal data by contacting info@ratiolock.com

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6. Your Rights

Depending on your jurisdiction, you may have the right to:

1. Access and receive a copy of your personal data.

2. Correct or update inaccurate information.

3. Request deletion (“right to be forgotten”).

4. Opt out of marketing communications.

To exercise your rights, contact info@ratiolock.com

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7. Security of Your Information

• We implement reasonable technical and organizational measures to protect data.

• However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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8. Third-Party Links

• Our site may contain links to third-party websites.

• We are not responsible for the privacy practices of other websites.

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9. International Data Transfers

• Our servers are located in Australia.

• By using our Services, you consent to the transfer of your data to this country and any third parties operating internationally.

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10. Changes to This Policy

• We may update this Privacy Policy from time to time.

• Updates will be posted here with the “30/07/2025” date.

• Continued use of our Services constitutes acceptance of the revised policy.